Dear Microsoft, Dear Google,
How is it possible, that we have 2020, and there is STILL NO GOOD WAY to add privat comments or notes on emails? I mean, the most basic thing in the world, attaching notes to something you are working on (like a post-it on a letter just opened), is not available from the biggest “productivity” providers in the world.
Yes, hey.com has it – like it has tons of great features which all email providers should have. But it looks like a cartoon or a tool for kids, and it doesn’t work for business emails. And maybe, great apps like Spark will implement it soon – I have some trust in them doing that. But what about the big players, especially Outlook and GMail?
For 20 years, I am now forwarding email to myself, in order to attach a note to it – a feature that works because Outlook and GMail allow email threads, so my own email shows up below the original one. But of course that has one gigantic drawback: I cannot change the note anymore! I still need to send another email if I want to jot something different down. And even this trick seems to be unknown to 99% of all email users, because I see them constantly google’ing for that feature.
Sure, in Outlook and GMail, you can create tons of things “out of” emails – like Keep notes, or OneNote pages, or ToDo’s. But, and I cannot believe that I am saying that for like 1.000 years now, WHY IS THERE NOT CONSTANT LINK? I mean, how am I supposed to remember that I “created something out of an email” when there is no indication at the email itself? Not even an icon? Com’on…
So what do I do? I create a note “out of” an email, and I – again – forward the email to myself, attaching the link to the note (Outlook, Keep, Evernote, whatever…). In 2020!
Needless to say that this feature would also help small & medium businesses, who still use email as the main way of interacting with their customers. For them, CRM is mostly just that – attaching a few notes to an email in the one account all sales/service people are using jointly.
So, here is my last attempt: Dear Microsoft, Dear Google. I have a great idea. It is as stupid as bringing radio to the internet. It’s overdue for 30 years. And I hope that you FINALLY build it. Please – PLEASE – allow us to attach notes and/or comments to emails. Thanks!
All the best,